COLLECTOR-SP CONFERENCE
DAY 4
Jaipur, Chief Minister
Smt. Vasundhara Raje has said that public representatives and administrative
officers sit together to redress the public grievances. Redressal of grievances
at Gram Panchayat, Sub Division and District level by public representatives
and administrative officers shall provide relief to people at local level and
they will not have to come to Jaipur for their grievance, she said.
Smt. Raje was addressing
the members of the council of ministers, MLAs, senior officials and
collector-SPs of Bharatpur, Bikaner and Udaipur divisions in the opening
session of the last day of Collector-SP conference here at CMO on Saturday. She
reviewed the current status of disposal of grievances which were received
during the 'Sarkar Aapke Dwar' programme in three divisions.
The Chief Minister said
grievances which could not be disposed at district level should only reach to
Jaipur. She said SDOs with block level officers and MLAs do Jansunvai and
review the progress of grievance redressal once in a month on 4th Friday
by making clusters of Gram Panchayats. Any complainant of the concerned cluster
can come to this Jansunvai. Each MLA constituency to have four clusters and the
cluster wise Jansunvai programme shall be run per month on rotation wise, she
said.
Smt. Raje said district
collector with all MLAs and SDOs and district level officers will organise
Jansunvai on every 3rd Thursday of the month. The matters
pending at cluster level Jansunvai, grievances pending for long time and
grievances pending before vigilance committee will be heard and reviewed during
this Jansuvai.
Citing example of Bhartpur
district Smt. Raje said in Bharatpur MLAs, collector and other officials sit
together once in a month and hear grievances of people. This can be adopted in
other district also. She laid emphasis on taking inputs from public
representatives so that grievances could reach to administration properly.
The Chief Minister said
innovations done in various districts shall be registered on Rajasthan Sampark
Portal. This will help other districts to get benefit of these innovations, she
said.
Reviewing the 'Nyay
Aapke Dwar' campaign Smt. Raje said around 13 lakh cases pending for a long
time were disposed during the campaign including mutations, correction of
entries, division of holding and Gair Khatedari to Khatedari were disposed and
relief provided to people. These are the routine cases and if these matters
could have been disposed on time people should not have to wait for a long.
The Chief Minister
directed collectors to verify the disposal of grievances received during the
Sarkar Aapke Dwar campaign so that actual position of the grievances could be
find out. She directed to upload the progress of varification of the grievances
on Rajasthan Sampark Portal. She also directed collectors to do regular
inspection and night stay so that they can get proper feedback from the area.
She also asked collectors to ascertain that government employees posted in
rural area do not leave headquarters on every weekend.
Special Secretary to
Chief Minister K. K. Pathak gave presentation on new initiatives of the state
government, different levels of Jansunvai, status of various divisions
regarding disposal of grievances, impacts of Sarkar Aapke Dwar programme,
division wise progress of CM announcements and some other issues.
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